Tri City Auto LLC

Carrie Ruoff 4 months ago

Had a well taken care of 2010 vehicle towed with 90,000 miles there after it overheated for diagnostic. Was told it needed a new engine. Estimated $8000 Never really got a straight answer on what was wrong. After we declined their service they wanted us to bring down title and they would scrap it for us🤣 and waive what we owed $155. Needless to say, we towed it to another shop for second opinion. Fixed in about 1 hour for $349!! Would not trust or recommend 😡

Lynn Smith 6 months ago

Tri City Auto is a "Top Notch" Auto repair place! Roger and Jason are so honest and extremely knowledgeable. Roger went above and beyond to help me with my car and my husband's truck. It was a very complicated issue. Roger found the part I needed from another state and had it sent. The entire staff, including Tracy and Butch were always so kind and efficient. You can trust Tri City to treat you fairly and honestly. Thanks so much!

Knick 93 a year ago

This shop is very professional and down to earth and fair with their pricing. Rodger is the man and helped me with my truck by providing on time feedback and fixing the problem right away . If I ever have another problem down the road I wouldn't think twice coming back here . Thank you all for your help and keep up the amazing work !

Alison Rose a year ago

My vehicle was towed in and I was in a time-sensitive situation trying to get home, but the shop still had my car for 4 full days to complete the repair. I was told both axles were repaired and was charged nearly $1200 for the work. After leaving, I discovered my splash guard wasn’t properly secured and ended up dragging it underneath my car for hundreds of miles. Even worse — after returning home, another shop has now informed me that my driver’s side axle seal was never repaired and is leaking transmission fluid. This is directly related to the axle work they were supposed to have completed while my car was in their care. I trusted this shop to properly fix my vehicle, paid for the work, and still have to spend another $1000 to fix something that should have been addressed the first time. This was not just a small mistake — it was incomplete work, poor attention to detail, and ultimately a very costly situation for me as the customer. I would not recommend this shop based on my experience.

Gerald Mitchell a year ago

Staff amazing, service amazing, Roger and the crew did an amazing job and gave me a discount. Even gave me a ride home while I waited and picked me up once services were complete. The lady at the front desk was very pleasant.